Digital Marketing Account Manager

Responsibilities:

Client Relationship Management:

• Serve as the primary point of contact for 8-12 digital marketing clients.
• Develop and maintain strong client relationships through regular communication, reporting, and performance updates.
• Understand client goals and challenges, providing tailored solutions to ensure satisfaction and retention.
• Handle client queries, resolve issues, and identify opportunities for account expansion.

Campaign Strategy & Execution:

• Plan, execute, and monitor multi-platform digital marketing campaigns, including LinkedIn Ads, Meta Ads, and Google Ads.
• Collaborate with clients to define objectives, budgets, and success metrics.
• Analyze campaign performance, prepare detailed reports, and present actionable insights.
• Optimize campaigns to maximize ROI and align with client goals.

Team Collaboration & Task Management:

• Coordinate with SEO executives, content writers, social media managers, and other team members to ensure timely delivery of client projects.
• Delegate tasks effectively and manage workflows to meet deadlines without compromising quality.
• Mediate and resolve conflicts within the team to maintain a collaborative work environment.

Strategic Problem-Solving:

• Address challenges such as budget constraints, missed deadlines, or overlapping client campaigns.
• Develop creative solutions to meet client expectations and maximize resources.
• Proactively identify and resolve potential risks in client projects.

Lead Growth and Upselling:

• Identify opportunities to upsell and cross-sell services to existing clients.
• Develop strategies to increase lead generation and drive revenue growth for the agency.
• Build and execute multi-channel strategies to meet client acquisition goals.
   

Requirements

• Bachelor’s degree in Marketing, Business Administration, or related field.
• 3+ years of experience as a digital marketing account manager or similar role.
• Expertise in managing LinkedIn Ads, Meta Ads, Google Ads, and related tools.
• Strong understanding of SEO, content marketing, and analytics platforms.
• Exceptional communication, negotiation, and presentation skills.
• Proven ability to manage multiple clients and campaigns simultaneously.
• Strong problem-solving skills and ability to thrive under pressure.
• Experience with CRM, project management tools, and marketing automation platforms is a plus.

Company Focused Angle (www.transfunnel.com)
Growth

• Career Progression: Offer clear career paths and opportunities for advancement within the company.
• Skill Development: Provide opportunities for continuous learning and skill enhancement through training programs and workshops.
• Mentorship: Connect employees with experienced mentors to guide their professional development.
• Exposure to Diverse Projects: Work on a variety of challenging projects to expand skill sets and gain valuable experience.
• Competitive Compensation: Offer competitive salaries and benefits packages.
• Performance-Based Incentives: Reward outstanding performance with bonuses and other incentives.
• Flexible Work Arrangements: Offer flexible work arrangements to improve work-life balance.
• Impactful Work: Contribute to meaningful projects that have a positive impact on the business and society.

Culture

• Positive Work Environment: Foster a positive, inclusive, and supportive work culture.
• Open Communication: Encourage open and honest communication among team members.
• Work-Life Balance: Prioritize work-life balance and promote healthy work habits.
• Employee Recognition: Recognize and reward employees for their contributions and achievements.
• Social Activities: Organize team-building activities and social events to strengthen relationships.
• Diversity and Inclusion: Embrace diversity and inclusion and create a welcoming environment for all.
• Innovation and Creativity: Encourage innovative thinking and creative problem-solving.
• Agile Methodology: Adopt agile methodologies to promote flexibility and adaptability.
• Social Responsibility: Engage in corporate social responsibility initiatives to give back to the community.

Wondering who we are and what we do?

No bragging, but we are the first HubSpot Diamond Partner agency in India and SEA and the only HubSpot Advanced Implementation Certified Partner across APAC.

You may want to start by understanding why we do what we do.

Startups and enterprises have one major problem while running their businesses -- utilizing their people (not resources) for more important tasks instead of redundant ones. What if repetitive chores are automated so that people can focus better on other tasks? This is exactly what we help businesses with.

TransFunnel Consulting is an advanced MarTech solutions company that enables business growth for clients by providing end to end marketing automation, web designing, design consultancy, inbound marketing services. Our own products -- Feedback Taken, a complete survey tool; HRMS, an efficient Human Resource Management System; assets and apps for HubSpotMarketplace -- are developed to make functioning easier for businesses.

We use marketing automation tools like HubSpot, Salesforce, Marketo, Fresh works to streamline and align clients’ sales and marketing processes, leverage customized marketing automation strategies and intelligent people insights to up their marketing efforts in the right way.

To add to this, we love all things organic and that's why we solve pain points for businesses using inbound marketing solutions as well. These solutions range from content marketing, SEO and social media strategies to paid ad campaigns and ABM and drip campaigns, all of which help grow businesses organically.

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features.

Culture alert: For TransFunnel, culture plays a major role. We believe in the power of ONE. We know that company culture can make or break your work experience and so we have a team that puts the human connect before anything else. Whether we work from office, home or anywhere -- we keep the connection going with plenty of fun activities. Also, we have a flat hierarchy. Hit apply if you think exploring this role would be work with fun!

Apply Now

Share us your details at hr@transfunnel.com

For job related queries, please call +91 9773337696